Privacy Policy

Last updated: August 2026

Who We Are

Holyland Horizons is a boutique incoming tourism agency based in Israel, operated by Alena Levy and Toon. We design tailor-made journeys through Israel, Jordan, and Egypt.

If you have any questions about this policy, please contact us at: info@holylandhorizons.com

What Data We Collect and Why

Inquiry forms

Legal basis (GDPR): Legitimate interest and pre-contractual steps.

Booking (Jerusalem After Dark)

When you book an After Dark Experience, your booking is handled through Setmore, a third-party scheduling platform. The personal data you submit during booking (name, email, phone) is collected and processed by Setmore under their own Privacy Policy, available at setmore.com. We receive your booking details in order to confirm and deliver your experience.

Legal basis (GDPR): Performance of a contract.

Website cookies and analytics

Our website is built on Squarespace. Squarespace may set cookies on your device to enable core site functionality, remember your preferences, and in some cases to gather basic analytics about site visits. We do not use Google Analytics or other third-party tracking tools.

You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

For more on how Squarespace handles data, see the Squarespace Privacy Policy.

How We Use Your Data

We use your personal data to:

  • Respond to your travel inquiry

  • Confirm and coordinate your booking

  • Communicate with you about your journey

  • Improve our services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Who We Share Your Data With

We share data only where necessary to deliver our services:

  • Setmore — for processing bookings (Jerusalem After Dark)

  • Squarespace — as our website and hosting provider

  • Email service provider — to send and receive communications

All third-party providers are required to handle your data securely and in accordance with applicable law.

How Long We Keep Your Data

We retain inquiry and booking data for as long as needed to deliver the service and for a reasonable period afterwards (typically up to 3 years), in case of follow-up queries. You may request deletion at any time (see Your Rights below).

Your Rights

If you are located in the European Union or United Kingdom, you have the following rights under GDPR:

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  • Access — request a copy of the data we hold about you

  • Correction — ask us to correct inaccurate data

  • Erasure — ask us to delete your data

  • Restriction — ask us to limit how we use your data

  • Portability — request your data in a portable format

  • Objection — object to our use of your data based on legitimate interest

To exercise any of these rights, please contact us at: info@holylandhorizons.com

We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

For any questions about this Privacy Policy or how we handle your data:

Holyland Horizons Email: info@holylandhorizons.com